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6月24日

If I were the PM of my country....

             We all know that India is a country of great social inequalities. Much as we may claim to be marching to a golden future, plenty of work is to be done. One of the basic problems with our nation is the tremendous red tapism. "Justice delayed is justice denied." We prefer to keep confirmed rapists, terrorists, murderers and dangerous elements behind prison doors, feeding on the tax payers' money. WHY??
               If I were the PM, I'd do away with the very S-L-O-W system of justice, for starters. For example, confirmed terrorists like Kasab ( Mumbai shoot-out accused, December 2008), Afzal Guru ( Lok Sabha attacker, New Delhi, 199...(?) ), Abu Salem ( much wanted underworld don, captured last year) and dozens of others, are blatantly LIVING, without any punishment till now, and getting three square meals a day with OUR, the hard working citizen's money!
               Self styled social leaders like Mamata Bannerjee, who created havoc in West Bengal last year, stirring a hornet's nest by opposing the Tata Motor's plant at Nandigram/Singur,  are actually made Union ministers as a reward!! Shouldn't this person be behind bars, with a life sentence for unleashing so much bloodshed and violence in the country?
                Rapists are on the prowl. Apparently, rape is in fashion. We allow the rape to happen, because there are no stringent laws against this horrible crime. Rapists are everywhere, and come in the garb of any man aged 8 years to 80 years. They may belong to any profession, educational background, or socio-cultural background. Gang rape in cars is happening with alarming regularity, wherein women are being literally whisked off in cars, by drunken or semi crazed men. These men are later caught, and are beamed on national news, with black head gears on. ( I've often wondered why rapists need to be shown with headgear covering their faces: in my opinion, they should be shown in close-up, from all possible angles, in order to humiliate them, if they have any shame left in them.) Men in this country are known to rape a woman even by merely looking at her, and dressing her down mentally.  I know, because I happen to hail from the crime capital of India, New Delhi, where I grew up travelling in buses with sex maniacs. Was it a trauma growing up under such circumstances? YES. Was it humiliating? YES. Did I feel afraid? YES. Did I show my fear and disgust? NO. And in those days, there were scant people or agencies to protect one from eve-teasers ( a quaint euphemism meant to denote dirty minded people).
                       If I were PM, I would have seen to it that rapists and eve teasers are paraded on donkey first, and then led to the gallows. They should have a humiliating end, a merciless one, as merciless as the crime they perpetuate on a helpless and vulnerable person. Do they even know what kind of MONSTER they are? No. So, society has to show them the way.
                    Anyone who is disrupting the peace and normal activities of the nation building process should be termed as a terrorist, and punishment awaiting this/these person(s) should be doled out accordingly. Justice has to be fast and quick. No endless court sessions, debates, and open forums. 99% of criminals are escaping because the court procedures are taking so damn long, that they are forgotten in the public memory.
                  Please wake up India. Wake up PM. Wake up every Indian citizen. It's time to act NOW!!
6月10日

AIRTEL : One Day at my Telephone Service Provider's Office.

                        I happen to be a customer of my country's largest and most popular telephone service provider - Airtel. For reasons unknown, I am stuck to this particular phone company, as are several others. One visit to their offices anywhere in the city is enough to make one balk. Airtel has employed thousands of young boys and girls who have a minimum ( and maximum ) of a High School education. These young employees are inept, inefficient and lack enthusiasm to work. I have had the urge to shake these folks up from their state of sombulence, on many an occasion....or should I say EVERY time I need to go here, which is once a month.
                  Today was one of those days. I had spent an almost sleepless night over one mystery phone bill that they had sent me ON TOP of a fresh bill whose payment I had already made. Seeing the four figure amount made my blood pressure rise, and all I could think of were the situations that might crop up when I actually took them head on.
                   When I entered the office, there was a sprinkling of people ( which was why I had rushed out of the house early!), and I was quick to join a small queue on the counter labelled " Post Paid Counter". The boy-man who sat there had a pale complexion, and had barely started sprouting a moustache. He had a vacant, content look about him, which I thought was because I had seen him chatting amicably with a colleague minutes before. Anyway, he had taken up a position across the counter...and I happily sat on the red chair in front of him. Then I noticed that he didn't bother to look up from his computer......and neither did he register my presence. This made me enquire," Are you looking after this desk?"...to which Mr. Indifferent glanced up and said a flat, "No. It's the next desk." I gave up and silently moved to the next desk.
                     Desk #2 was manned ( or is it womanned?) by a fat, plump and laid back girl. She was instructing a customer on various do's and don'ts of subscribing to Airtel. Simultaneously, she was asking her colleagues for help related to his questions. The colleagues would answer back with a mumble here and a shrug there. I couldn't believe my eyes. Was this how the country's top, privatised phone company functions? The man sitting in front of her was full of queries. Finally he handed her a Rs.500 note. Ms. Daisy Cow (aka Ms. Laid Back Wobbly Creature), asked indolently around whether any of  her colleagues had change. Again the half smile-and-shrug response. The Cow-like creature got up and waddled up to another desk to ask for change. By now by blood pressure was hitting the roof, but who cared? The man-with-a-thousand-queries was filling up another long form, which requires CAPITALS ONLY. He started out on his handwriting test. I could take it no more. I asked whether he could kindly move to another place to fill up his form while I made my necessary enquiries? The Man-with-queries got irritated, and said, "I've been waiting a long time in queue  too....you will have to wait". I stared at him in disbelief. "Is there any queue here at all?" I asked, "This is a stagnant, still line comprising of two persons, and we have been watching you fill up forms ever since we've entered this office. In an unexpected move, the man suddenly got up and told me that I could sit, and he'd move away.
                Finally I came face to face with the Cow who was still grasping the ropes at her new office. I told her to clarify my doubts regarding my bill. Which she did. I made the necessary payments, but still clueless as to why the company had sent me such a huge bill when all that was required of me was to pay a small outstanding amount.
               Anyone who visits an Airtel office had better go armed with plenty of patience and time. This is a place for the spiritually bent of mind, because at each juncture, you have to keep forgiving people silently and blessing them eternally. May God Bless Airtel!!